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PLAN YOUR VISIT
The BGC Arts Center remains CLOSED to the public until further notice.
You can still get in touch with our team via email: firstname.lastname@example.org
Find your way to the BGC Arts Center by using the following transportation options and their corresponding routes:
By private car
parking options in pink, drop off point/entrance along Federacion Drive
*take note of the one-way streets
By BGC bus
get off at the BGC Arts Center bus stop or Fort Strip/RCBC bus stop and walk 250m
parking spaces with bike rack availability
use the entrances along 26th Street, 7th Avenue, Federacion Drive, and Alveo Central Plaza
Coming to the theater to watch a show?
Take note of our house rules for your visit.
All audience members must respect the theater’s environment and its performers throughout the entire show/exhibit. Everyone is expected to watch quietly unless asked otherwise.
The BGC Arts Center reserves the right to ask audience members to leave if they behave in a rowdy manner or cause any disturbance or disruption.
GENERAL THEATER ETIQUETTE
In live theater, the actors can see and hear the audience. Please be respectful to the performers by not whispering or talking during the performance.
If an audience member deliberately interferes with an actor or performance, such as causing a disruptive scene or causing harm to the actors or to the set, before or during a show, the BGC Arts Center has the right to discontinue the performance without refunding tickets.
Every effort is made to start performances on time unless an unavoidable delay occurs Latecomers will be seated at the discretion of the Front of House staff. In the case of a reserved house, latecomers forgo the right to their reserved seats and will be seated at the back of the auditorium or in the nearest, most accessible seats. However, if an intermission occurs, said patrons can get up and relocate to their designated, reserved seats.
Individual producers retain the right to set their policies on latecomers and their seating arrangements.
The BGC Arts Center features ramps and elevators for wheel chair access.
When ordering tickets, please inform the Box Office if you will require accessible seating, accommodation for service animals, or seating for support companions.
CHILDREN AND YOUNG PEOPLE
Some productions may not be appropriate for children. Please inquire for age-appropriate guidelines for shows and exhibits. You can also call our Box Office for more information.
Young children attending a performance must be accompanied by an adult and must be old enough to appreciate the performance. Accompanying adults will be asked to escort any unruly or noisy children out of the venue.
We strongly recommend that children under the age of 6 not be brought to the theater except for specifically advertised family and community events.
Fire codes require that each patron, including children, have a ticket to the production—lap seating is strictly prohibited.
While BGC is a pet-friendly city and welcome pets in its outdoor spaces, pets are not allowed into the theater as they may be disruptive or may cause harm to the venue and its guests.
For information regarding assistance dogs, please email email@example.com.
The BGC Arts Center is a non-smoking facility. Smoking and vaping, or the use of e-cigarettes, are prohibited in the venue. Please inquire about BGC designated areas for smoking.
MOBILE PHONES, CAMERAS, AND OTHER ELECTRONIC DEVICES
Unless specified by the production, no cameras or recording devices of any kind are allowed in the theater. It is against copyright laws to take photographs of any kind inside the theater; however, you are welcome to take photographs at the grounds and lobbies.
Turn off and put away all electronic devices prior to entering the theater, such as cell phones, alarms, iPods, gaming devices, laser pointers, and other similar devices that will distract or disrupt. Text messaging and playing electronic games during the performance will not be tolerated.
Casual attire is allowed unless specified otherwise by the production. The wearing of flip-flops, sports jerseys, sleeveless undershirts or the like is strictly prohibited.
FOOD AND BEVERAGES
Food and beverage are limited to the lobby and lounge areas.
Guests can visit the 24-hour McCafe, accessible from the Alveo Central Plaza.
During the discussion, please do not ask any inappropriate questions (questions you would not ask your mother or grandmother).
EMERGENCIES AND FIRST AID
In case of a medical emergency, please contact the nearest usher.
LOST AND FOUND
Lost and found items must be reported and returned to the theater’s administration team.